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Noticeboard

Free Home Delivery of Medicines.

If you are unable to collect your medicines from

the dispensary we may be able to deliver them straight to your door at no extra charge (terms and conditions apply). Please speak to the dispensary team.

New Urgent Care Services

For non-life threatening minor injuries or illnesses that need treatment on the day visit the Cottage Hospital, our staff will be happy to help! Walk-in, call the surgery or MIU direct 01858 438178 for your appointment slot.

 

Screening Services

Public Health England has been established to protect and improve the nation's health and wellbeing and to reduce inequalities; don’t miss out ask your doctor if in doubt!

There are three NHS cancer screening programmes; Breast Screening, Cervical Screening and Bowel Cancer Screening Programme.Bowel Cancer Screening Information

Changes to prescribing at this surgery 

We are promoting the use of over the counter medication for selfcare as an alternative to prescribing by your GP. This is because they are available to buy in pharmacies and supermarkets at a much lower cost. Please do not be offended if we ask you to buy these medicines. There are exemptions to these changes - for more information please visit  NHS East Leicestershire and Rutland Clinical Commissioning Group : eastleicestershireandrutlandccg.nhs.uk

The medications include:    Cough mixtures, Coldsore treatment, Colic drops, Paracetamol and Ibuprofen for simple short term conditions, Antifungal nail treatment, Antacids for indigestion, Antihistamines for hayfever, Medicated shampoo, Sunscreen, Mouthwash and mouth ulcer treatment,Creams, gels and rubs for muscular discomfort, Travel vaccinations, Herbal remedies

It costs the NHS approximately three times more to prescribe these medicines than it does to buy them over the counter.

This is your NHS - please use it wisely.

Practice Management

Dan Markovic
DanBusiness Manager and Finance Manager
Responsible for the overall management of the Medical Centre in conjunction with the Partners - financial and legal matters, strategy, liaison with the Clinical Commissioning Group and other agencies.

Julie Simpson

BA (Hons), CMS Julie
Practice Manager - Administration
Responsible for premises and maintenance, health and safety, liaison with external agencies, dispensary and administrative departments.

Ellen Todd

EllenChartered MCIPD
Practice Manager - Staffing
Responsible for reception and nursing departments, the minor injuries unit, human resources, training and development, patient liaison and general management duties.

Administration

Staff picture

Secretarial, Administration and IT

The small secretarial team prepare thousands of referrals to secondary care every year using high-tech computer links. The bulk of GP referrals are to the Market Harborough and District Hospital, University Hospitals of Leicester and the Kettering General Hospital although patients can have their choice of hospitals subject to speciality. In addition the secretaries distribute the daily correspondence, expedite reports, request medical notes, organise disability claims, arrange private referrals and a multitude of other duties besides.

Administratively the team ensure the smooth financial running of the organisation by preparing and paying the many invoices you would expect with such a busy practice. There is a constant flow of services, supplies and equipment through the practice which is procured at best price and which is required to service the regular needs of clinicians and patients alike. The whole practice is heavily reliant upon IT, as with every modern business, and we have dedicated personnel to operate and maintain the systems and backups. The introduction of new electronic systems has helped speed up the requests, reporting and analysis of results out of and into the practice. The system also allows clinicians to know exactly the needs of patients and helps the management and review of their medication and illnesses in a timely and effective manner. IT is fast changing and the Medical Centre is keen to continue to develop its services through this medium.

Summarisers

The Practice Summarisers ensure that new patients to the Practice have all the important medical information from their paper notes entered onto the computer as soon as possible upon receipt of the records. This allows the Doctor to have a overview of the patients medical history. It is also the future aim to have all the existing patient records summarised many of which have already been completed.

Reception

Our team oRecf receptionists strive to
provide a friendly, efficient and effective reception service to patients. They arrange on average 1600 doctors appointments per week, together with around 1000 nurses appointments which includes setting up and co-ordinating clinics. They ensure that each appointment is directed to the most appropriate clinic/clinician and that patients are advised of any tests and samples required in advance. The team is also responsible for issuing prescriptions and dealing with any queries relating to them. Patients who wish to use the on-line appointments/repeat prescription ordering system are issued with a password and their details logged accordingly.

The Practice has approximately 25 new patients per week and each patient is set up on our systems and their details are subsequently forwarded to the Health Authority.

Other reception duties include dealing with patient enquiries, general administration to support doctors including assisting with the Choose and Book referral system, ensuring all documentation is filed/recorded in a timely and efficient manner and a multitude of other tasks.

 
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